Privacy Policy

1. INTRODUCTION AND COMMITMENT

This Privacy Policy describes how Harques Line SL (hereinafter, “Bluessential”) collects, uses, and protects the personal information you provide through our website www.bluessential.com (hereinafter, the “Website”).

At Bluessential, your privacy is our top priority. We are committed to protecting your personal data and being transparent about the information we collect and how we use it, in strict compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).

 

2. DATA CONTROLLER

The controller of the personal data collected on this Website is:

  • Company Name: Harques Line SL

  • Tax ID Number (NIF): B56847213

  • Registered Office: Avenida Joan Miró, 275, 5th floor, Apt 44, Palma de Mallorca (Illes Balears), Spain.

  • Contact Email: info@bluessential.com

  • Contact Phone: +34 692 69 76 29

 

3. FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

At Bluessential, we process the personal data you provide for the following purposes:

  1. Contact Forms: To manage and respond to inquiries, information requests, property viewing requests, or any other request made through the Website’s contact forms.

  2. Client Management: In the event you contract our services, we will use your data for the management of the contractual relationship, the provision of the requested real estate services, administrative management, invoicing, and compliance with legal obligations.

  3. Commercial Communications (Marketing): Only if we have your prior explicit consent, we may send you commercial communications, newsletters, promotions, new property alerts, or real estate sector news via email or other electronic means. You may withdraw your consent at any time.

  4. Website Analysis and Improvement: Through cookies and other tracking technologies, we may collect Browse data to analyze the performance of the Website, improve the user experience, and optimize our services. For more information, please see our [Cookie Policy].

 

4. WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The legal basis for processing your data varies depending on the purpose:

  • For managing inquiries and information requests (Purpose 1), the legal basis is your explicit consent, which you grant by filling out and submitting the form and checking the box to accept this policy.

  • For client management and service execution (Purpose 2), the legal basis is the performance of a contract for services and compliance with applicable legal obligations.

  • For sending commercial communications (Purpose 3), the legal basis is your explicit and unequivocal consent.

  • For website analysis and improvement (Purpose 4), the legal basis may be the legitimate interest of Bluessential in improving its services or your consent for the use of cookies.

 

5. WHAT TYPE OF DATA DO WE COLLECT?

We only collect the data necessary for each purpose. This primarily includes identifying data:

  • Full name.

  • Email address.

  • Phone number.

We do not request or process special categories of personal data (sensitive data) through our website forms.

 

6. HOW LONG DO WE RETAIN YOUR DATA?

Personal data will be retained for the time strictly necessary to fulfill the purpose for which it was collected:

  • Data from inquiries and requests will be kept until they are fully resolved and subsequently for the legal statute of limitation periods.

  • Client data will be kept for the duration of the contractual relationship and, once terminated, for the legally required periods for compliance with tax and accounting obligations (generally 6 years).

  • Data for commercial communications will be retained until you revoke your consent or request its deletion.

 

7. TO WHICH RECIPIENTS WILL YOUR DATA BE DISCLOSED?

Your data is confidential and will not be disclosed to third parties, unless there is a legal obligation or it is strictly necessary for the provision of the service. The following may have access to your data:

  • Technology service providers: Such as the hosting company RAIOLA NETWORKS, SL, email providers, or email marketing platforms Mailchimp, who need access to the data to provide their services. All will be subject to a data processing agreement that guarantees the confidentiality and security of your data.

  • Legal and financial advisors: For compliance with our tax and legal obligations.

  • Competent Public Administrations: In cases provided for by law.

  • Banking entities: For the management of payments and collections.

  • Notaries, registries, or other collaborating real estate agencies: Only in the context of a real estate transaction and always with your prior knowledge and consent.

 

8. WHAT ARE YOUR RIGHTS?

You have the right to obtain confirmation as to whether Bluessential is processing personal data concerning you. You also have the right to exercise your rights of:

  • Access: To know what data we hold about you.

  • Rectification: To request the correction of inaccurate data.

  • Erasure (Right to be forgotten): To request that we delete your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.

  • Object: To object to the processing of your data.

  • Restrict processing: To request that we limit the use of your data in certain circumstances.

  • Data portability: To receive your data in a structured, commonly used, and machine-readable format, to be able to transmit it to another controller.

You can exercise these rights free of charge by sending a written request, accompanied by a copy of your ID card or equivalent identification document, to our email address: info@bluessential.com or to our postal address.

If you believe your rights have not been adequately addressed, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

 

9. ACCURACY AND VERACITY OF THE DATA

The User is solely responsible for the veracity and correctness of the data provided to Bluessential, exempting the company from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided.

 

10. CHANGES TO THE PRIVACY POLICY

Bluessential reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. Such modifications will be communicated on this page in advance of their implementation.

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